Public fundraising
Raising funds for, or donating to, ChildFund NZ is essential to removing the barriers that block children from living to their full potential.
Our monthly givers are an incredible group of everyday kiwis who help change the conditions that currently hold children back. They help make a change that lasts.
Face-to-Face and Telephone fundraising.
Many of our Child Guardians sign up during an interaction with our Face-to-Face representatives. And some of our Child Guardians sign up during an interaction over the phone with one of our Telephone Fundraising representatives.
These incredible, kind and passionate human beings talk to members of the public all day long to spread the word about the realities children face and how our pillars of change will make a difference: Water, Nutrition & Wellbeing, Education, & Safety and Protection. Our wonderful fundraisers are there to inspire people to power these pillars of change in the most effective way; by being a Child Guardian.
You will find our Face-to-Face representatives in shopping centres, in residential areas, on the street or outside stores across the nation.
Identifying our fundraising representatives
Regulation
We are a voluntary member of the Public Fundraising Regulatory Association.
To become a member of the PFRA, charities must agree to abide by and uphold the terms and conditions of the Constitution, Membership Agreement, and Code of Conduct.
If you have a query or concern about face-to-face agents or face-to-face fundraising activity undertaken on behalf of ChildFund New Zealand, please email info@childfund.org.nz Phone: 0800 808 822
or 09 366 0333 during normal business hours.
Or you can contact the PFRA if you prefer, on
0800 005 437 or on the link below.
Our purpose
ChildFund’s purpose is our core reason for being.
Knowing what we want to achieve helps us make the most impact in the communities where we work. We believe that a better future for the Pacific’s children can only be achieved by building stronger communities. To do that we need to understand and remove the barriers that are preventing children and youth from learning and growing. Sometimes those barriers can be life’s basics – like no access to clean water, a shortage of nutritious food, or a lack of education or violence threatens children’s lives. By powering change, by removing barriers we can help transform their futures.
Legitimate face-to-face fundraising representatives will:
- Have a ChildFund NZ branded uniform
- Be wearing a signed ID with ‘ChildFund NZ’ logo and the ‘PFRA’ logo like this one
- Have a letter from ChildFund NZ confirming Authority to Fundraise
- Have a Council Licence when Street Fundraising
- Will always have permission from the Shopping Centre or Private Site
- Never ask for, or accept a cash donation
- Never call from an international number
- Never call from a blocked ID
- Never call outside of the hours 8:30AM to 8:30PM
This week our Face to Face Fundraisers are located in:
- No Locations
You will see our fundraisers in and around the area. You will find them in our branded clothing and they will be wearing an ID badge.
FAQ's - Public Fundraising
Yes - you will receive an annual tax receipt at the end of the financial year. If you qualify, you can claim a 33.33% tax credit on a donation of $5 or more.
Yes, fundraisers collect people’s details electronically, which ensures the security of all personal and financial information. They arefully PCI compliant. For both your safety and theirs, they are unable to accept cash donations.
Agencies do not process,handle or hold any donations - they only capture payment information through a secure payment gateway which tokenises your information in line with PCI compliance requirements. Donations are received directly to us.
Our representatives fundraise for us full time and have an incredibly impactful role under challenging circumstances.As such, they are justifiably paid for the work they do.
We employ professional fundraising agencies to fundraise on our behalf and pay a fee for service. No commission is deducted from donations.
We aim to have answered your questions on this page, however from time to time a new question comes up. In which case our friendly team are always happy to answer any questions you may have, and we will update this page if we think what you asked will help members of the public in the future.
Phone: 0800 808 822 or 09 366 0333
Email: info@childFund.org.nz
If you have any enquiries or feedback about face-to-face agents or face-to-face fundraising, you can also contact the PFRA (Public Fundraising Regulatory Association)
Public Fundraising though telephone fundraising and face-to-face is the best way for us to make people aware of ChildFund New Zealand and the work we do. It allows us to inspire, educate and raise vital funds across the whole nation.
It’s also the best way for us to meet with people who want to make a Regular Gift.
With telephone contact we are also able to reach out to current, previous and potential supporters for more than fundraising, such as administrative purposes.
No. If it was a waste, we simply would not do it.
A regular gift is a donation you give to ChildFund New Zealand each month. The value of your gift is up to you, and the gift is set up as an automatic payment from your bank account or credit card.
They are everyday kiwis who choose to set aside a donation typically each month (Regular Gift) by a payment card or direct debit. Typically, they join because they spoke to someone on the phone or out in public, but some also find us online and sign up that way.
Regular givers are extra special people who are the guardians of children across the globe and the Pacific.
Telephone fundraising and Face-to-Face is a highly specialised role, and the management, infrastructure and running of these teams is extraordinary.
We simply do not have the funds to set up in-house teams for this type of fundraising. This is why we partner with organisations who have the skills and experience to launch a team when and where we need to.
We aim to work with an agency for the long term, and we see them as an extension of our own team.
But who knows, perhaps one day we will!
We work with our fundraising agencies closely by giving training,materials and updates.The fundraising agencies have ongoing training, development and learning opportunities for people who represent us.
We also closely monitor complaints and feedback alongside conducting site visits, mystery shopping and attending weekly meetings with our fundraising agencies.
A fundraiser approaches and engages directly to a member of the public in the street, at the front door on in a shopping centre or over the phone. They spread the word about our work and about how becoming a regular giver can enable us to remove the barriers that prevent children reaching their full potential.